Your AI receptionist detects HVAC emergencies instantly, routes them to your on-call tech, books routine maintenance, and captures every lead — 24/7/365, even at 2am in a blizzard.
30+
Service businesses trust CallFrame
1,200+
Calls answered this month
3 sec
Average answer time
HVAC is an emergency-driven business. When a furnace dies on a -10°F night or an AC fails during a 100°F heatwave, homeowners call 2-3 companies and go with whoever answers first. Every missed call is a $450+ job — gone in 60 seconds.
The HVAC company that answers the phone at 2am on a freezing night wins the $800 furnace repair. Is that you, or your competitor?
These problems cost hvac companies thousands every month.
It's -10°F and a family's furnace just died. They call you at midnight — your phone goes to voicemail. Within 60 seconds, they've called your competitor who actually answered. That's an $800 emergency repair you just lost.
The first 95°F day hits and your phone explodes. 40+ calls in a single day. Your office staff can't keep up, hold times climb, and frustrated homeowners hang up and call someone else. Every dropped call is $300-$800.
You're on a rooftop replacing a compressor. Your phone is in the truck. Five calls come in over 2 hours — by the time you climb down, three have already booked with other companies.
Here's what missed calls actually cost hvac companies like yours.
CallFrame costs $497/month
That's less than the cost of 2 missed jobs.
This is exactly what your customers will experience.
Customer
"My furnace stopped working and it's freezing in here. I have a baby."
CallFrame AI
"I understand this is urgent, especially with a little one at home. Let me get our emergency technician on the line right away. While I connect you, do you have any space heaters you can safely use in the meantime? And what's your address so we can dispatch immediately?"
Customer
"Yeah, I have one heater. I'm at 442 Oak Street."
CallFrame AI
"Good, use that heater in the room with your baby and keep the door closed to trap the warmth. I'm transferring you now to Mike, our on-call tech. He'll have your address and can be there within the hour. Stay warm!"
Try it yourself:
Call (213) 715-4096Here's what a typical day looks like for hvac companies using CallFrame.
2:15 AM
Furnace emergency — family with no heat. CallFrame answers, gets address, transfers to on-call tech with full context
7:30 AM
Client calls to schedule spring AC tune-up — booked for next Wednesday, 2-hour block
9:00 AM
You're on a rooftop install. 3 calls come in — all answered, 2 booked, 1 emergency transferred to you
11:45 AM
Caller asks about a new system install quote — CallFrame captures equipment details and schedules an estimate visit
2:30 PM
Repeat customer's AC is making strange noises — CallFrame remembers their Carrier unit and books a diagnostic
6:15 PM
Homeowner searching Google after work calls for a quote — booked for Saturday morning
10:00 PM
AC dies on a hot night — CallFrame detects urgency, routes to emergency tech within 30 seconds
Not a generic answering service. Built specifically for your industry.
Detects emergency keywords like "no heat", "AC broken", "carbon monoxide"
Routes emergencies directly to your on-call technician with full context
Books routine maintenance with proper time blocks (2hrs for installs, 1hr for tune-ups)
Understands seasonal demand patterns (heating season vs cooling season)
Captures equipment details (make, model, age) for faster service
Handles warranty status questions and maintenance plan inquiries
Every feature designed with your business in mind.
Instantly recognizes "no heat", "AC down", "gas smell", "carbon monoxide" and transfers to your on-call tech with address, equipment details, and urgency level.
Knows it's heating season vs cooling season. Prioritizes furnace emergencies in winter, AC calls in summer, and adjusts scheduling accordingly.
Asks about equipment make, model, and age. When your tech arrives, they already know they're looking at a 12-year-old Carrier furnace, not going in blind.
Books a 1-hour slot for maintenance tune-ups, 2-hour blocks for repairs, and 4-hour windows for installations. Your calendar stays organized and realistic.
Scores leads by urgency and value. "No heat + baby" = priority 10. "Quote for new system" = high value. You always know which callbacks matter most.
When routine callers don't have a maintenance plan, your AI mentions your seasonal tune-up packages. Passive upselling that adds recurring revenue.
Average results for hvac companies
62
Calls/week
68%
Booking rate
$450
Avg job value
Stop overpaying for answering services that charge per call or per minute.
| Feature | CallFrameBest Value | Smith.ai | Ruby |
|---|---|---|---|
| Monthly (200 calls) | $497 flat | $1,000+ | $800+ |
| Per-minute fees | NONE | $2.50-5/call | Per min |
| Setup time | 15 mins | 1-2 weeks | 1 week |
| 24/7 availability | ✓ Yes | Business hrs | Business hrs |
| Calendar included | ✓ Yes | $50 add-on | No |
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Smith.ai charges $3-5 per call. Ruby charges per minute. We charge one flat rate — no matter how many calls you get.
Real results from real hvac businesses.
“We had a blizzard last January. CallFrame handled 47 emergency calls in one night while I dispatched techs. Every single call was answered in under 5 seconds. We booked $38K in emergency repairs that weekend.”
James W.
Owner, Arctic Air HVAC
Denver, CO
“First hot day of June, we usually miss 20+ calls. This year? Zero missed. CallFrame booked 31 AC repairs in a single day. My office manager couldn't believe it.”
David T.
Owner, CoolBreeze Heating & Air
Phoenix, AZ
“The emergency detection is incredible. A family called at 3am with no heat and a newborn. CallFrame recognized the urgency, got the address, and had my on-call tech on the line in 30 seconds.”
Robert K.
VP, Comfort Systems HVAC
Chicago, IL
Common questions from hvac business owners.
One plan. Everything included. No hidden fees.
Total Value:
$5,779/year
5 bookings in 30 days or your money back
Only taking 20 businesses this month
14/20 spots filled
Save $994 — over 2 months free
No contracts. Cancel anytime.
Human Receptionist
$3,000+/mo
+ benefits, sick days, training
CallFrame
$497/mo
24/7, never calls in sick
One missed call = $200-$500 lost
CallFrame pays for itself with just 1-2 bookings per month
Unlimited calls. No per-minute fees. Ever.